Returns & Exchanges
At Spider Holster, we stand by the quality of our camera gear and offer a 30-day return window for products in original, unused condition. If you are not completely satisfied with your holster or accessory, we are here to help with a straightforward refund or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely package the items in their original retail packaging, ensuring all mounting pins, wrenches, and accessories are included to avoid restocking fees.
- 3.Ship the Package
Affix your shipping label and clearly mark the RMA number on the outside of the box before dropping it off at your preferred carrier.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return for hardware integrity, your refund will be processed back to your original payment method within 5-7 business days.